These terms and conditions of the company Frantisek Koran RAK, regulate the mutual rights and obligations between the seller and buyer arising under a contract entered into by the seller online store at www.wwpbooks.com

 

Contact information:

Frantisek Koran RAK, Hrádková 2169, 190 16 Prague 916, Czech Republic.

Tel./fax: +420233374430, email: info@wwpbooks.com

Registration No. 60219301, VAT CZ6310260649

Registered in the Trade Register maintained by the City District Prague 9 under No. ŽOP/U934/2008/Spu

 

TRADE

Online store contains a list of goods offered for sale, not including the prices of individual goods offered. Offer for sale of goods and prices of these goods remain in force as long as they are displayed in the web interface business. This provision is not limited to the seller to conclude a sale smlovu on individually negotiated terms. Any offer for sale of goods placed in the web interface are non-binding trade and the seller is not obliged to conclude a purchase agreement regarding this product.

 

Web interface of the shop also includes information on the costs associated with packaging and dováním goods.

 

PRICES

Prices of goods are offered for customers with that established in the European Union include value added tax. For customers outside the EU is the price of goods and postage system generated without VAT.

 

 

ORDERS

To order goods, the buyer order form in the web interface business. Order form contains particular information about:

- Ordered goods

- Method of payment for goods, information about the desired method of delivery of ordered goods

- Information on the costs associated with the delivery of goods

 

Orders made on this web interface are binding. By sending an order the buyer confirms that he is familiar with business conditions, and agrees with them.

 

REGISTRATION

By registering or. sending a binding order buyer gives consent for archiving personal data about the purchaser and his purchases. Purchase is not possible without registration to protect both sides from robots. Registration allows inclusion in the loyalty discount program for returning customers.

 

PAYMENT TERMS

- Via PAY PAL

- Payment gateway GPwebpay through credit cards VISA, Maestro, MasterCard

- Bank transfer to the seller

 

Along with the price of the goods the Buyer shall pay the cost of delivery.

Goods remain until full payment prodávajího property.

 

DEADLINE order processing

Orders are usually within 3 working days.

 

DELIVERY

Delivery time depends on the buyer of goods chosen mode of transport. Goods dispatched through the Czech Post, Zásilkovna and DPD or GLS couriers.

 

RESTRICTIONS ON THE SALE

Seller reserves the right to cancel the order of the problematic areas, or countries, or individuals with a previous negative experience.

 

WITHDRAWAL FROM THE AGREEMENT

The consumer has the right to terminate the contract without giving any reason and without any penalty within 14 days of receipt of benefits. Since the contract can not terminate the supply of periodicals and magazines. (§ 53 (8) paragraph e OBC. Act)

 

In case of withdrawal, the goods must be sent back in such a package, which does not allow its subsequent damage.

 

COMPLAINT

Deal with claims under the applicable law of the Czech republic. The buyer is obliged to inform the seller because of complaints. Buyer sends the goods back without ever talking to the seller. When a complaint is necessary to specify the number of delivery note and a detailed description of the defect or complete visual documentation.

 

Goods must be complete, unused and undamaged, and able to be sold in their original packaging.Goods in any case, do not send cash on delivery. Will not be accepted.When returning the money to the buyer, the amount of goods (not postage).

 

The seller decides on the complaint within 7 working days and inform the buyer how to resolve. Claims will be processed without undue delay and no later than 30 days from the date of application.

 

PRIVACY POLICY

We are František Kořán and we run an e-shop on the website wwpbooks.com.

We process some personal data to provide the operation of our website.

 

The processing of personal data is regulated in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation personal data) ("GDPR").

 

Processing of personal data in case of purchase

If you buy from us, we will work with the data you fill in for us. These are mainly invoicing data: name, surname, address, email and telephone contact for delivery of the shipment. Full registration is required to be included in the returning customer program. We will also communicate with you via the contact details regarding the status of your order, possibly regarding complaints or your questions. If you are not interested in a loyalty program, it is possible to make a one-time purchase without opening an account.

 

Your data will remain with us. Nevertheless, some companies or other persons work for us and get access to the data because they help us run our e-shop. 

They are: Czech Post and transport partners of the companies Zaslat and Zásilkovna and international carriers such as FedEx, TNT, UPS.

 

We do not have a designated personal data protection officer in our company.

Our company does not make decisions based on automatic processing or profiling.

 

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies perform various tasks, for example enabling efficient navigation between web pages, remembering your preferences and overall improving the user experience. They can also ensure that the advertisements displayed online are better tailored to you and your interests.

 

Necessary cookies: they are necessary for the operation of the website, for example, they allow you to log into secure parts of the site and other basic functionality of the site and allow access to your registered account. This category of cookies cannot be disabled.

 

Analytical, statistical and advertising cookies are not used and personal data is not transferred to any 3 companies.

We do not send advertising and news offers.

 

If you have any questions about personal data, please contact us at the contact e-mail address.

The GDPR regulation gives you, among other things, the right to contact us and ask for information about how we process your personal data, to request access to this data from us and have it updated or corrected, or to request a restriction of processing, you can request a copy of the processed personal data, request us in certain situations erasure of personal data and in certain cases you have the right to their portability. You can object to processing based on legitimate interest.

 

FINAL PROVISIONS

Terms and conditions apply in full the day of booking by the buyer. If a relationship associated with the use of the Web site, or the legal relationship of the purchase agreement includes international (foreign) element, then the parties agree that the relationship is governed by the laws of the Czech Republic. This does not affect the rights of consumers resulting from the generally binding legal regulations.

 

These terms and conditions are effective from 9/20/2022